SALES POLICY – BRESGLASN

EFFECTIVE DATE: MARCH 5, 2025

At BRESGLASN, we are dedicated to providing high-quality sports equipment and ensuring a smooth, transparent, and secure shopping experience for our customers. This Sales Policy outlines the terms and conditions governing purchases, payments, order processing, warranties, and customer rights.

By purchasing from https://bresglasn.com, you agree to the terms set forth in this policy.

1. ORDERING PROCESS

Customers can place orders through our official website https://bresglasn.com or by contacting our customer service team.

✔ Step 1: Browse & Select – Choose from our extensive collection of premium sports equipment and add the desired items to your cart.
✔ Step 2: Checkout & Payment – Enter your billing and shipping details, and complete the transaction through our secure checkout system.
✔ Step 3: Order Confirmation – Upon successful payment, you will receive an email confirmation with your order details.
✔ Step 4: Order Processing & Shipment – Orders are typically processed within 1-3 business days before being shipped.

For any order inquiries, customers can contact info@bresglasn.com or call (248) 437-2272.

2. PAYMENT METHODS

We offer secure and flexible payment options to provide a hassle-free shopping experience.

✔ Credit/Debit Cards – Visa, MasterCard, American Express, Discover
✔ PayPal – Secure and fast online transactions
✔ Bank Transfers – Available for high-value orders (subject to verification)
✔ Cryptocurrency Payments – Bitcoin, Ethereum (subject to availability)
✔ Installment Payments (if applicable) – Available through select financing partners

All transactions are encrypted and secured using SSL technology. We do not store credit card details, ensuring maximum security for our customers.

3. PRICING POLICY

✔ All product prices are listed in USD and include applicable taxes and fees, unless otherwise stated.
✔ Prices are subject to change without prior notice due to market fluctuations, supplier costs, or exchange rates.
✔ Promotional discounts and offers are valid for a limited time and cannot be combined unless specified.
✔ BRESGLASN reserves the right to refuse or cancel any order placed due to pricing errors, stock limitations, or fraudulent activity.

4. SHIPPING & DELIVERY

We provide fast, safe, and reliable shipping worldwide for all orders.

✔ Processing Time – Orders are processed within 1-3 business days after payment verification.
✔ Shipping Carriers – We partner with trusted courier services, such as UPS, FedEx, and DHL.
✔ Estimated Delivery Time – Domestic orders typically take 3-7 business days, while international orders take 5-14 business days, depending on customs clearance.
✔ Shipping Fees – Shipping charges are calculated at checkout based on location, package weight, and shipping method.
✔ Tracking Information – Customers receive an email with tracking details once the order has been shipped.

4.1 International Shipping

✔ Customers are responsible for import duties, taxes, and customs clearance fees.
✔ BRESGLASN is not responsible for customs delays or additional charges imposed by local authorities.

For detailed shipping information, refer to our Shipping Policy.

5. ORDER CANCELLATION POLICY

✔ Orders can be canceled within 24 hours of placement for a full refund.
✔ After 24 hours, cancellations may be subject to a 10% restocking fee if the order has already been processed.
✔ Custom or special-order products cannot be canceled or refunded once production or sourcing has begun.
✔ To cancel an order, customers must email info@bresglasn.com with the subject “Order Cancellation Request”.

6. RETURN & REFUND POLICY

We strive for customer satisfaction and offer a 14-day return policy under the following conditions:

✔ The product must be unused, in original packaging, with all accessories included.
✔ Returns must be initiated within 14 days of delivery by requesting a Return Authorization (RA) Number.
✔ Refunds are processed within 7-10 business days after the returned item passes inspection.

For full details, please refer to our Return & Refund Policy.

7. WARRANTY & PRODUCT AUTHENTICITY

At BRESGLASN, we stand behind the quality of our products and guarantee their authenticity and durability.

✔ All products come with a manufacturer’s warranty or our exclusive store warranty.
✔ We provide detailed product descriptions and specifications to ensure customers make informed purchases.
✔ If a product is found to be defective due to manufacturing issues, we will offer a free replacement or repair service.

For warranty claims, contact info@bresglasn.com.

8. FRAUD PREVENTION & SECURITY

✔ We implement advanced fraud detection and security measures to protect our customers.
✔ Orders flagged for suspicious activity or mismatched billing information may be subject to additional verification.
✔ BRESGLASN reserves the right to cancel any order suspected of fraud or identity theft.

9. CUSTOMER SUPPORT & ASSISTANCE

✔ Our dedicated customer service team is available Monday – Friday, 9 AM – 6 PM (EST) to assist with orders, payments, and inquiries.
✔ Customers can reach us via:
📞 Phone: (248) 437-2272
📧 Email: info@bresglasn.com
🌎 Website: https://bresglasn.com

10. POLICY CHANGES & UPDATES

✔ BRESGLASN reserves the right to update this Sales Policy at any time.
✔ Changes will be reflected on this page with an updated “Effective Date.”
✔ Continued use of our website after policy changes constitutes acceptance of the revised terms.

11. LEGAL COMPLIANCE

✔ BRESGLASN adheres to all applicable consumer protection regulations, e-commerce laws, and international trade policies.
✔ We comply with GDPR (General Data Protection Regulation) and CCPA (California Consumer Privacy Act) for data protection and privacy.
✔ Customers outside the U.S. must ensure their purchase complies with local laws and import regulations.

12. CONTACT INFORMATION

For any sales-related questions or concerns, please contact:

📍 Address: 59360 Foxpointe Ln, South Lyon, Michigan, United States
📞 Phone: (248) 437-2272
📧 Email: info@bresglasn.com
🌎 Website: https://bresglasn.com